ASSEMBLY SERVICE TECHNICIAN

ROLE OVERVIEW

Assembly Service Technicians develop and maintain advanced knowledge of all Kwik Lok semiautomatic and automatic bag closing machines, conveyors, and accessories, and are encouraged to give feedback and input to innovate existing and newly designed machines! This position may include the opportunity to travel to customer locations to assist with troubleshooting and repair. Assembly Service Technicians support Kwik Lok production activities through the assembly of Kwik Lok bag closure machines and printers with a focus on continuing improvement of quality, food safety, and manufacturing processes.

COMPANY OVERVIEW

Kwik Lok has been producing a product that most of us have depended on our entire lives – the clip that closes your produce and loaves of bread to keep them fresh! We’re an OEM and consumer product manufacturer, focused on sustainability, continuous improvement, and innovation. Kwik Lok is a 3rd generation, family-owned company headquartered in Yakima, WA with 8 offices and 6 plants worldwide. We are a mid-size company delivering our product to almost 100 countries.

We know that people are looking for jobs that are a better fit in their lives right now. Here are a few pieces of information that might help you decide whether Kwik Lok is a good fit for you:

Inclusive culture: Kwik Lok is committed to fostering, cultivating, and preserving a culture of diversity and inclusion to increase the success of our employees and customers. We want every person to feel part of the team! Our team members come from a variety of backgrounds, and we see value in learning from each other’s different perspectives.
Innovation: Our goal is to create an environment where employees can be curious and express ideas to identify new and better solutions. We want every employee to be engaged in improving our workplace and work processes. Innovation isn't just for engineers!
Meaningful work: We know that every job has things you'll love doing and things you'll love less. Our goal is to engage our employees in our vision for the company and provide them with meaningful work where they can learn, grow, and be part of solutions that improve the lives of our customers and their communities while protecting the health of our planet. No matter what your job entails, we want you to know that what you do makes a difference.
Impacting the community and environment: Kwik Lok takes corporate social responsibility seriously, and we appreciate that our position in the industry gives us the ability to help do good in so many areas. We are committed to providing educational and economic opportunity, improving well-being, fostering innovation, and protecting the planet. You can read our most recent Sustainability Report on our website.
Work-life balance: At Kwik Lok, we know that in order for you to be your best at work, you need time to recharge as well. Whenever possible, we offer flexibility in start/stop times and even opportunities for remote work. We want you energized at work, and when the day is done, we want you to go home and enjoy your personal life!

POSITION RESPONSIBILITIES AND RESULTS

Assemble and repair Kwik Lok semiautomatic and automatic bag closing machines and accessories within allotted timeframes, and develop troubleshooting skillset to support and assist with customer issues or installations via phone or email
- Proficiency in assembly of automatic machines: 893B, 910A, 865A, 865B, 909AD, and all associated printers: 897B, 904B, 905B, 912B, 915B
- Proficiency in the assembly of semi-automatic machines: 088A, 088AP, 087B, 086B, 1002FP, and all associated printers: 897B, 904B, 905B, 912B, 915B
Provide technical issue resolution for customers with Kwik Lok machines
Install Kwik Lok bag closing machines and accessories at customer locations
Coordinate sales opportunities with Regional Sales Managers
Present customers with the option to purchase a preventative maintenance program
Account for all tools following the maintenance, repair, or setup of each machine
Provide support for Regional Sales Managers, including setup and participation at trade shows when needed
Mentor and assist in training

REQUIRED QUALIFICATIONS

At least 2 years of related experience; Previous mechanical, maintenance, or repair experience (preferably in the produce or bakery industry)
Understanding of mechanical and electrical functionalities
Must possess a valid US Passport and driver’s license
Must be willing to travel domestically and internationally up to 50% of the time
Must be able to pass a preemployment drug and background screenings
Must be legally authorized to work in the U.S. without sponsorship

KEY SKILLS AND ATTRIBUTES

Fluency in both Spanish and English languages a plus
Ability to analyze and problem solve technical and/or mechanical issues
Ability to use a wide range of tools and follow assembly manuals and engineering drawings
Self-motivated and able to work independently in a safe and productive manner, and be a team player
Desire for continuous learning
Excellent communication skills – both written and verbal
Innovative thinker who seeks continuous improvement for products and processes

ALL THE DETAILS…

Pay range: $20.00 - $30.00 per hour depending on experience when working in Yakima, time and a half paid per hour when traveling/working at customer locations
Insurance Benefits: Medical, Dental, Vision, Prescription, Life and Disability Insurance plans (60 day waiting period)
Retirement Benefits: 401K Plan with company match (90 day waiting period - restrictions apply)
Paid Time Off: (90 day waiting period, prorated for first year)
- Vacation: 120 hours a year, with increases based on years of service
- Holidays: 70 hours a year (8.5 days): 1 Floating Holiday, New Year’s Day, Memorial Day, Independence Day, Labor Day, Thanksgiving Day and the Friday following, half day on Christmas Eve, and Christmas Day
- Sick Leave: 40 hours a year, accrued at 1 hour per 40 hours worked for hourly employees, salary employees prorated for first year
Other Compensation: Employees may be eligible for annual performance bonuses
Schedule: Monday through Thursday, 5:00am to 3:30pm
Location: Yakima, Washington
Work environment: Occasionally bends, squats, reaches, kneels, and may lift up to 40 lbs. on occasion. Constantly seeing, hearing, talking. Noise level in office environment 10dB, 85-95 dB in production environment.

To learn more about Kwik Lok, visit www.kwiklok.com.

Kwik Lok is an Equal Employment Opportunity (EEO) employer. We strongly encourage people from underrepresented groups to apply. We value a diverse workforce and provide equal opportunities to all employees and qualified applicants without regard to race, color, religion, national origin, gender identity, sexual orientation, age, disability, marital status, genetic information, or status as a veteran. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job, or participate in the application and interview process.

To view labor compliance information, click here.